From first look to first shift.

A 20-minute demo

You talk with Oscar Soto, who built Tendera and runs four assisted living homes on it. Bring the workflows you care about, the parts of your last survey you want to talk through, and anything you are unsure the software handles.

You will see the real product with demo data. If it does not fit your home, that is a useful answer too.

Set up the organization and your homes

Your organization gets its own Tendera environment, separate from every other operator. Each home you run is set up as a facility inside it, and staff accounts are created with the role each person needs: caregivers see their own facility, managers see the homes they are assigned to, and owners see everything.

• Residents are added with the details the face sheet and charts need: allergies, diagnoses, contacts, physician, code status.
• Staff accounts carry their role and facility access from day one, so nobody sees a home they do not work in.

Review documents and medications

Compliance documents (facility license, fire inspection, staff credentials, resident intake paperwork) are uploaded against the items Tendera tracks, so the Compliance hub reflects your real dates from the start. Where Tendera shows a file upload, you can also scan a QR code and photograph the document with your phone.

For medications, Medication Import reads a photographed or scanned pharmacy printout and drafts each resident's medication list. You review every entry side by side with the source before anything is saved. Nothing enters a resident's chart without a person approving it.

Choose paper or digital, per workflow, per home

Medication charting and ADL charting are set separately for each home. A home can keep its paper MAR while ADLs go digital, or the reverse. Tendera runs the paper workflow around any chart that stays on paper: monthly charts prepared per resident, a record of when a staff member marks them printed, a management review, and follow-up work assigned to a specific person.

When a home is ready to move a workflow to digital, the change takes effect from the start of a month and earlier months keep their paper history.

First shift

Caregivers sign in and land on Shift Hub, which shows what the shift needs. Managers work from the Compliance hub. Owners open Portfolio. Written guides for the main workflows live inside the app, anyone can send a question or problem with Report an issue, and every product change is described in plain language on What's New.